Welcome to BUILT
BUILT designs and develops the digital infrastructure businesses run on: multi-location websites, custom platforms, integrations, and automations that hold the work together.
Best suited for multi-location organizations, service businesses, and agencies managing complex websites, workflows, and integrations.
Not sure what needs to be built? Start with a systems review.
Connected systems
When the systems around the work stop keeping up
Websites, workflows, and internal tools that worked at a smaller scale often become harder to manage as locations, services, customers, and teams grow. BUILT helps identify what should be improved, connected, automated, or rebuilt.
Customer-facing forms, internal tools, and team workflows operate separately, creating extra handoffs and duplicate work.
Leads, referrals, requests, or documents must be reviewed and forwarded manually before the right team can act.
Important information is spread across platforms, spreadsheets, and locations, making reporting slow or difficult to trust.
New locations, services, and workflows require recreating pages, forms, tracking, permissions, and integrations.
Teams rely on spreadsheets, email, and local workarounds to handle the parts their current platforms cannot support.
Different vendors or employees manage individual pieces, but no one is responsible for how the website, tools, data, and workflows function together.
Capabilities
Select a capability to see the kinds of systems, workflows, and outcomes BUILT delivers.
Capabilities
Shared website infrastructure that keeps locations consistent while preserving the local content, services, and routing each team needs.
Learn morePortals, dashboards, intake systems, and operational tools designed around how the business already works.
Learn moreFast, flexible websites built around your content, lead flow, and operational requirements.
Learn moreConnected tools and automated handoffs that reduce duplicate entry, manual forwarding, and fragmented data.
Learn moreReserved development capacity and technical ownership for websites and systems that continue to evolve.
Learn moreOngoing improvements to speed, reliability, usability, conversion paths, and technical quality.
Learn moreWhat changes
BUILT improves, connects, automates, or rebuilds the parts of the technical infrastructure that are creating repeated work, unclear ownership, and unnecessary friction.
Before
After
Updates repeated across sites and locations
Shared improvements can roll out more consistently
Leads forwarded between people and platforms
Requests can be routed to the right team automatically
Reports assembled from several sources
Leadership gets a clearer operational view
New services require rebuilding the same setup
New locations and services follow a repeatable model
Internal teams depend on developers for routine changes
Teams can manage approved content and workflows directly
Nobody owns the complete technical workflow
One technical partner is accountable for how the pieces work together
The goal is not more software. It is less work required to operate and improve the business.
Selected work
Real websites, platforms, and connected workflows built for organizations with operational complexity.
Delayed Respawnse
Custom web application
Players had more games to choose from than ever, but no practical way to turn a large catalogue into a confident next pick.
Multi-location website and rental platform
Dozens of storage locations needed shared infrastructure, local content, live unit availability, and a consistent online rental experience. BUILT delivered a multi-location platform with custom SiteLink-powered checkout and internal tools the marketing team can manage directly.
View case study
Agency partnership
BUILT provides ongoing technical delivery across client websites, reusable components, custom functionality, troubleshooting, and continued development under the MWI brand.
View case study
WordPress website modernization
BUILT replaced Zight’s patchwork of WordPress page builders with a cleaner backend and reusable ACF modules for safer page creation and continued development.
View case study
Website and custom service-scheduling platform
BUILT created Endeavor DDD’s public website and a custom scheduling system connecting provider signup, availability, family requests, bookings, and office coordination.
View work
Custom ecommerce and subscription platform
BUILT created a custom ecommerce flow that uses location, home size, property details, and pest concerns to determine the appropriate Bugsdrop subscription for each customer.
View case study
Enterprise WordPress modernization
BUILT moved Scorpion’s enterprise marketing site from a proprietary CMS to WordPress and created a reusable ACF module system for flexible publishing without routine backend intervention.
View case study
Multi-location healthcare website modernization
BUILT preserved the Infusion for Health design while rebuilding the system beneath it, creating structured location management, automatic map updates, and reusable ACF content modules for continued expansion.
View case study
Global multi-site WordPress platform
BUILT created a multi-site WordPress architecture for SYKES that gave more than 20 country websites one shared theme, plugin foundation, and editing system while allowing regional stakeholders to manage localized content independently.
View case study
Multi-location senior living platform
BUILT created a WordPress multisite platform for Avista Senior Living that gave every community its own identity, services, lead routing, and virtual tours while keeping the entire network connected through one shared technical foundation.
View case study
Insights
Practical thinking on websites, systems, and keeping technical work manageable after launch.
Newest
If your behavioral health website has grown program by program, location by location, you probably already feel the problem. One page describes a service one…
If your organization adds locations one by one, your website process can start to feel backwards. Opening a new site, office, facility, campus, or service…
Managing websites across multiple countries can become complicated faster than most organizations expect. At first, the setup may seem manageable. Each country has its own…
Why BUILT
Most businesses have one vendor working on the website, several platforms handling pieces of the operation, and nobody responsible for how everything works together.
BUILT closes that gap by owning the customer-facing website, internal tools, integrations, and ongoing improvements as one connected technical system.
One technical partner
Fewer handoffs. Clearer ownership.
We begin with how the work moves, where it breaks down, and what should improve first.
The website, intake, workflows, and operational tools are designed together.
We connect and extend what is worth keeping instead of forcing unnecessary replacement.
We continue supporting and improving the system as the business evolves.
Approach
We identify how work moves through the website, tools, forms, integrations, and location or team handoffs.
We define one prioritized phase with clear scope, dependencies, timeline, and investment range.
We launch the first phase, then continue as the technical owner when the systems need to evolve.
Ways to work together
Start a conversation
Share the systems involved, where the work is piling up, and what your team is trying to improve. We will tell you whether the right first step is a review, a focused build, or a defined project.
A Pando company